CCLC Privacy Policy

Ordering

Your order confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the booking on your behalf, you agree that such person acted as your agent.

Delivery

At CCLC we offer an online service and products are delivered to you via email or Royal mail. As we only accept credit /debit cards and PayPal payment, our delivery drivers carry no cash. Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.

We will endeavour to deliver to you as scheduled, however, there are factors such as weather, staff illness and traffic occasionally prevents us from achieving this.

In the event CCLC needing to issue a refund, we will endeavour to credit your account within 7 – 10 working days.

Optional Product

Extras and side order are subject to availability. Minimum Order is £15.00 which entitles you to free delivery in the Medway at pre-defined delivery time. Any errors or omissions in the wording of an offer will not change the actual intended offer and cannot be redeemed.

Our contact

Email: admin@cclcuk.org

Telephone: 0208 984 9221(Mon–Fri 10am to 5pm)

Address: 57 River Road, Barking 1G11 0DA

Refund/cancellation

Orders can be cancelled(before 8pm) in full or1 hour before the delivery window closes. Our delivery window being Tuesday – Saturday 5 -9pm (except bank holidays)

We will issue a full refund to your account 7-10 working days after cancellation.

Amendments to the content of your order can be made 30 minutes after your order is placed.

Amendment to the order must be made by emailing admin@CCLC.online or calling our telephone number 0208 xxx xxx with your order reference. Your initial order is cancelled, and a new order will be made.

Privacy policy

When you order with CCLC we will collect your email, telephone number and postal address for our marketing.

We will occasionally send you marketing information, social media request and offers, about our product and services.

Your information stored will not be shared with any third party organisation or marketing firm.

Your data is stored in a secure MySQL database and we also have SSL certificate to add the extra level of security.

Price list of products and services

List of your prices here

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