CCLC Terms and Conditions

By placing an order, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you should not place an order. If you have any questions relating to these terms and conditions, please use contact us page

Your use of our Site, and any orders you place, is governed by our, Privacy Policy.

  • Amendments to the content of your order can be made before 1 hour before the delivery window Amendment to the order must be made by emailing Someone will contact you back and your initial payment will be cancelled and a new payment raised
  • Orders may be cancelled in full 1 hour before the delivery window. We will endeavour to issue a refund to your credit card account within 7-10 working days.

Price and Payment

Prices are as quoted may change from time to time although changes will not affect orders already placed (unless due to a technical error).
We may not be able to deliver our service due to the following factors outside our control:
  1. industrial action
  2. civil commotion, riot, invasion, terrorist attack or of terrorist attack, war (whether declared or not) or or preparation for war;
  3. fire, explosion, storm, flood, extreme snow, ice, earthquake, subsidence, epidemic or other natural disaster;
  4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  5. impossibility of the use of public or private telecommunications networks;
  6. the acts, decrees, legislation, regulations or restrictions of any government; or
  7. non-performance by suppliers or subcontractors.

CCLC Privacy Policy


Your order confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the booking on your behalf, you agree that such person acted as your agent.


At CCLC we offer an online service and products are delivered to you via email or Royal mail. As we only accept credit /debit cards and PayPal payment, our delivery drivers carry no cash. Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary. We will endeavour to deliver to you as scheduled, however, there are factors such as weather, staff illness and traffic occasionally prevents us from achieving this. In the event CCLC needing to issue a refund, we will endeavour to credit your account within 7 – 10 working days.

Optional Product

Extras and side order are subject to availability. Minimum Order is £15.00 which entitles you to free delivery in the Medway at pre-defined delivery time. Any errors or omissions in the wording of an offer will not change the actual intended offer and cannot be redeemed.

Our contact

Email: Telephone: 0208 984 9221(Mon–Fri 10am to 5pm) Address: 57 River Road, Barking 1G11 0DA


Orders can be cancelled(before 8pm) in full or1 hour before the delivery window closes. Our delivery window being Tuesday – Saturday 5 -9pm (except bank holidays) We will issue a full refund to your account 7-10 working days after cancellation. Amendments to the content of your order can be made 30 minutes after your order is placed. Amendment to the order must be made by emailing or calling our telephone number 0208 xxx xxx with your order reference. Your initial order is cancelled, and a new order will be made.

Privacy policy

When you order with CCLC we will collect your email, telephone number and postal address for our marketing. We will occasionally send you marketing information, social media request and offers, about our product and services. Your information stored will not be shared with any third party organisation or marketing firm. Your data is stored in a secure MySQL database and we also have SSL certificate to add the extra level of security.

Price list of products and services

List of your prices here  

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